Privacy Policy

What data we collect

At Brightwire Electrical, we only collect the information necessary to provide our electrical services and manage our business. This includes:

• Contact Information: When you use our contact form or booking widget, we collect your name, email address, phone number, and any details you provide about your electrical needs.
• Payment Details: When you purchase a service through our website, payments are processed securely via Stripe. We do not store your credit card numbers or banking details on our own servers.
• Service Records: We keep a record of the work we have carried out for you to ensure safety and compliance with electrical regulations.

How we use your data

We use your information to:

• Respond to your enquiries and provide quotes.
• Manage and confirm your bookings.
• Process payments for services.
• Maintain safety records required by law for electrical installations and inspections.

Third-party sharing

We do not sell your personal data. We only share your information with trusted third parties when necessary to run our business:

• Stripe: Processes your payments securely.
• WorkSimpler: Our business management platform, which hosts our website, booking system, and enquiry inbox.

Storage and retention

Your data is stored securely within our business management systems. We retain your contact and service records for as long as necessary to fulfil our legal obligations regarding electrical safety and tax reporting.

Your rights

You have the right to request access to the personal data we hold about you, or to ask us to correct or delete it. To make such a request, please contact us directly at 029 2087 4411.